Privacy Policy

Effective Date: November 14, 2024

Rately.ai (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rately.ai/ (the “Site”) and use our services. By accessing our Site or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in several ways to improve your experience and provide our services effectively. The categories of data we may collect include:

1.1 Personal Information

Information you provide directly, such as:

Contact Details: Your name, email address, phone number, and mailing address.
Account Information: Usernames, passwords, and preferences you set when creating an account.
Financial Data: Payment information, including credit/debit card details and billing addresses.

1.2 Automatically Collected Information

Information collected through technology when you interact with the Site, including:

Log Data: IP address, browser type, operating system, and pages you visit on our Site.
Device Data: Device type, unique identifiers, and operating system details.
Usage Data: Clickstream data, session duration, and interactions with our features.

1.3 Information from Third Parties

We may collect information about you from:

Social media platforms if you connect with our services (e.g., profile details, public data, or shared contacts).
Analytics providers, advertising partners, or publicly available data.

2. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our Site and services.
Personalize your experience and tailor content to your preferences.
Process transactions and deliver purchased services.
Improve our offerings, troubleshoot issues, and develop new features.
Communicate updates, promotions, and service notifications.
Comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: With trusted third parties who assist in operating our Site, payment processing, and marketing.
Compliance with Laws: To comply with legal obligations or enforce our agreements.
Business Transfers: In connection with mergers, acquisitions, or sales of company assets.
Consent: With your explicit consent for specific purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

Analyze usage patterns and improve Site performance.
Provide personalized recommendations and advertisements.
Remember your preferences and enhance your user experience.

You can manage cookie preferences through your browser settings or by using opt-out tools provided by advertising networks.

5. Data Retention

We retain your personal data for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Comply with legal, regulatory, or reporting obligations.
Resolve disputes and enforce our agreements.

Once the retention period expires, we securely delete or anonymize your information.

6. Security of Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no online system can guarantee absolute security. Please contact us immediately if you believe your account or information has been compromised.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal data and obtain a copy.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data.
Data Portability: Receive your data in a structured format.
Withdraw Consent: Revoke previously granted permissions.

To exercise these rights, please contact us at privacy@rately.ai.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their policies when visiting such sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and operational reasons. Significant changes will be communicated through prominent notices on our Site. The “Effective Date” at the top of this document will indicate the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: samyar@rately.ai

We appreciate your trust and are committed to maintaining your privacy.